Flight Review: Delta One Business Class | A330-300 | Atlanta to Honolulu (ATL-HNL) (2023)

A decent way to get to paradise.

Honolulu, Oahu, Hawaii — We decided to head to Oahu for a much-needed fall getaway and discovered that Delta flies nonstop between our nearby Atlanta-hub and Honolulu. It was my partner’s first-time visiting Hawaii and I wanted to make this trip a little more special.

Originally this flight was booked in Premium Select class, Delta’s premium economy class, but I was able to score a reasonable upgrade to Delta One business class with Delta Skymiles.

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To see other reviews associated with this flight, check out these links below:
Hyatt Regency Waikiki Beach Resort & Spa
– HNL to ATL return flight in Delta One business class (coming soon!)
Delta SkyClub Honolulu lounge review

Date Flown: 2023 September 23
Departure/Arrival Time: 1002 EST – 1358 HST
Flight Time: 9hr 56min
Aircraft Type: Airbus A330-300
Fare Class: Delta One
Elite Status: Silver Medallion

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Flight Overview
Delta operated this flight with an Airbus A330-300, flight number DL252, nonstop from Atlanta to Honolulu taking just under 10 hours. While this variant does not have Delta’s newer Delta One Suites, this was our first experience with a lay-flat seat, and we were excited to sample the older Delta One product, nonetheless.

Delta A330-300, photo by Kentaro Iemoto/tokyospotter.com

The flight crew was very courteous and efficient. We were greeted by name and thanked for our lowly Silver Medallion status upon boarding. The cabin staff was attentive and responsive to requests throughout the 10 hour flight to Honolulu.

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Seat Overview
This particular A330 sports four cabins with 34 Delta One lay-flat seats, 21 Premium Select seats, 24 Comfort Plus seats, and 203 regular economy seats.

Delta A330-300 seat map, photo by theflight.info
Delta A330-300 Delta One seats, photo by Delta Airlines.

Delta advertises its older A330 Delta One seats as having approximately 19.7in (50cm) of width and 80in (203cm) of pitch in lay-flat mode. Suffice it to say, you’ll have plenty of room to stretch out if desired.

The author in this picture is 5′ 7″ (170 cm) tall.
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For comparison, the Premium Select (premium economy) seats are 18.5in (47cm) wide with 38in (97cm) of pitch. Economy seats are a pretty average 18in (46cm) wide with 31-32in (79-81cm) of pitch, adding a few more inches of pitch if riding in Comfort+.

Delta A330-300 Premium Select, photo by Delta Airlines

Note the 2-4-2 seating arrangement in Economy/Comfort+ is relatively comfortable compared to the usual 3-3-3 some airlines cram into their A330s.

Delta A330-300 Economy Seats, photo by Zach Griff/The Points Guy
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Back to the Delta One seat in question, all seats have direct aisle access, but unlike the newer suite version, this pod does not have a door so you’re more exposed to the aisle. Luckily the seats are in reverse herringbone configuration with each seat facing away from the aisle so you still have some relative privacy from wandering eyes.

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There is a small ledge directly to your left or right enough for a few drinks and smaller items. Each seat also has a USB-A port and universal power socket for charging electronic devices.

Directly under that ledge is the swing-out tray table which is hinged to allow it to fold. There is a small personal reading light on which headphones were hanging at roughly shoulder level.

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Towards the bottom front of each pod is small space housing the safety card and air sickness bag. There is room for small flat items here like phones and tablets as well. Directly opposite this cubby at foot level towards the aisle is another small storage space; I ended up sticking my amenity kit in here for the flight.

The inflight entertainment (IFE) screen at the front of the seat swings-out with a push of an adjacent button; you will also find the seat controls and IFE remote here as well.

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As you go towards the front of the pod, the space narrows a bit which was not a problem for me, but taller passengers might find the footwell a little tight in lay-flat configuration.

Tray table deployed fully

Each section of the seat is adjustable individually so you can go from the upright take-off/landing default to lounge chair mode to fully lay-flat as you desire. I particularly enjoyed the adjustable leg rest which helped immensely with comfort during this relatively long flight.

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Amenities and Amenity Kit
A nice pillow and fairly plush comforter (for an airline anyway) was provided to each seat, supposedly Westin Heavenly brand bedding. There was no seat/mattress cover, but I stayed up for most of this daytime flight doing some work so it did not matter much.

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Delta One passengers received handmade cloth amenity kits by Someone Somewhere. Each individual amenity kit is labeled with the maker’s name and location which is interesting.

Inside each bag is a matching eye mask, bamboo toothbrush and toothpaste kit, earplugs, ballpoint pen, and Grown Alchemist lip balm and hand cream.

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Meal Services
A bottle of water was waiting for each Delta One passenger at each seat. We were also offered a pre-departure beverage in real glassware (orange juice in my case). The glasses were collected prior to take-off for safety reasons.

Pre-departure orange juice and amenity kit

Shortly after takeoff, flight attendants came through with another round of drinks and the snack basket (forgot to take a snack picture sorry!). About one hour later, the first meal service kicked off with hot towels and drink top-offs.

Delta One menu for Atlanta to Honolulu, September 2023
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Lunch came out on one tray. I went for the Atlanta-local Fox Bros BBQ beef short ribs which were fantastic. The main was accompanied by a smoked salmon starter, fresh salad, and warm bread. A cheesecake with cherry compote rounded out my meal.

Delta One Fox-Bros-BBQ short ribs

My partner opted for the roasted chicken which was also moist and tender. It was served with sauteed spinach and corn polenta, both of which were decent, instead of the menu-listed broccolini and potatoes. Her other sides and dessert were the same as mine.

Delta One roasted chicken leg
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After the first meal service, at least twice throughout the flight, flight attendants came through the cabin with more snacks and cups of water.

Just over an hour before our arrival into Honolulu, the second lighter meal was served. I went for the Hawaiian-inspired seared tuna and quinoa bowl with sesame dressing which was absolutely delicious. It was accompanied by a soft bread roll and butter as well as some mixed fruits.

Delta One seared tuna quinoa bowl

My partner went with the Margherita pizza which was reportedly decent. This was served along with a nice Caesar salad.

Delta One Margherita pizza
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Lavatory
Delta One passengers on this version of the A330-300 have access to two dedicated lavatories at the front of the cabin. They were sparse with no amenities but relatively spacious for an airplane lavatory.

The cabin crew did their best to keep them clean throughout the flight, though they weren’t spotless when I visited just before landing. Grown Alchemist products, like those in the amenity kits, were available.

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How We Booked
This flight was originally booked in February 2023 in Premium Select class for 93,400 Delta Skymiles plus $11.20 roundtrip per person. The award pricing was steep but given Delta’s aggressive devaluation of Skymiles over the years and the fact that I was flush with miles at the time, I figured a trip to Hawaii was worth burning miles on.

Several months leading up to the trip, I found and jumped on an upgrade offer into Delta One business class for $965.35 on the Delta website. For less than $100 per flight hour, I decided it was worth the cash upgrade.

All in, this trip in Delta One business class costed me 93,400 Skymiles plus $976.55 roundtrip per person.

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American Express Credit Cards
American Express offers several travel credit cards that greatly benefit Delta flyers and travelers in general, including products that allow for free checked bags on Delta, Delta SkyClub lounge access, priority boarding and many other perks.

The American Express Platinum Card, photo by American Express

To learn more about American Express’s offerings, including lucrative early spend bonuses that may help fund travel, click this link: HERE. Be sure to browse through the different card options. If you apply and are approved for any American Express card through that link, we earn a referral bonus which greatly supports this blog, and we thank you in advance.

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Hotel Review: Hyatt Regency Chicago | King Lake View

Central Windy City with a view.

Chicago, Illinois — A work conference allowed me the opportunity to sample one of four Chicago-area Hyatt Regencies (this one being the flagship; the others being McCormick Place, O’Hare, and Schaumburg).

Hyatt Regency Chicago check-in on the mezzanine level.

The hotel was very busy due to multiple conferences happening in Chicago that weekend, but it was clean, comfortable, and well-located for anyone staying in the downtown Chicago area for business or leisure. We received an upgrade to a room with a view of Lake Michigan upon arrival which was a nice touch.

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Dates stayed: 2023 October 25-28 (3 nights)
Room type: 1 King Lake View Premium (upgraded from 1 King Standard)
Elite status: Hyatt Globalist
Notables: Good location, spacious rooms, great elite recognition with free breakfast and club access for Globalists.

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Location
The Hyatt Regency Chicago is located on the north end of the Loop area of downtown Chicago, directly on the Riverwalk and a few blocks away from the shores of Lake Michigan. It is well situated within walking distance of Millennium Park, the Magnificent Mile shopping district, and the theater district with multiple dining options all around the hotel.

Overlooking the start of the Magnificent Mile district (background)

There are multiple bus stops within a 3 to 5 minute walk of the hotel’s front doors and the “L” (Chicago’s metro rail transit system) is easily accessed within a 10 minute walk. The terminus of Chicago’s Metra commuter train line at Millennium Park station is also within a 10 minute walk.

A rideshare or taxi ride to Chicago Midway International and Chicago O’Hare International Airports takes about 25 and 30 minutes, respectively, give or take about 5-10 minutes to account for traffic.

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The Room
While we had originally booked a standard 1-King room beforehand, the front desk upgraded us to a 1-King Lake View Premium room at check-in on account of my Hyatt Globalist status. The hotel was packed that week so no suite upgrades were available at the time that I arrived. The room we ended up in did indeed have a nice view of Lake Michigan through its floor to ceiling window.

Our actual view from the window

I believe the premium rooms are slightly larger and on a higher floor than the standard rooms. The room was impeccably clean when we arrived and everything appeared to be in good shape. The hotel apparently was renovated in 2013 and has held up well over the last 10 years.

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The king bed was so comfortable I actually looked up the mattress to see if I could purchase one at some point. Apparently it’s a “hospitality-grade” Sealy Posturepedic mattress of some kind according to my internet sleuthing, in case anyone cares.

The nightstands had plenty of room for small items and were complete with power and USB-A outlets for charging electronic devices. Above the nightstands were switches for the bedside reading lights and headboard lights.

One interesting bed design feature is the headboard which is adorned with black on white stripes, some of which are dated. I have yet to figure out the significance of these dates, but my best guess is they are related to important events in Chicago history.

Interesting headboard design
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The lounge chair/couch and coffee table provided a nice place to work or relax. There was ample storage space for luggage and an open-concept closet for hanging clothes and coats by the door. A small safe was available for valuables.

The bathroom was clean and nicely lit. A ladder hanger provided a lot of room for towels and clothing. A lighted make-up mirror and hairdryer were provided.

Pharmacopia products were provided by the sink and in the bath. The brand appears to be consistent across many of the Hyatt Regencies. The bath water got plenty hot and the shower pressure was adequate

A small coffee machine with selections of drip coffee and teas rounded out the room.

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Dining
Breakfast was hosted at the American Craft Kitchen & Bar restaurant which takes up most of the ground floor lobby. The all-inclusive breakfast buffet cost $24.50 per person before taxes (free for Globalists) or one could order à la carte.

American Craft Kitchen & Bar takes up essentially the entire first floor of the lobby

Breakfast was good though there was nothing particularly notable. Most of the buffet items were the same each morning with a few of the hot items rotating each day. There was a made-to-order omelet station available as well though we did not partake in it during our stay.

Rotating hot options daily
Cold cut meats, cheeses, and fresh fruit
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The American Craft Kitchen & Bar remains open after breakfast and converts to a lunch and dinner spot later in the day.

Pastries and bread station
Omelet station (background), syrup station, and seasonal drinks (hot apple cider in this case)
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Other food options on-site include the grab-and-go Market Chicago coffee shop, also located on the ground floor lobby.

Market Chicago, an option for coffee and grab-n-go snacks

The BIG Bar provides another spot to grab a drink and relax, directly across from the check-in desks on the mezzanine level.

For a more substantial meal, Stetsons Modern Steak and Sushi which is only open for dinner. Apparently it is award winning according to Hyatt’s website but we did not have time to try it during this stay.

Stetsons steakhouse, photo by Hyatt Regency Chicago
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The Regency Club
Hyatt’s top-tier Globalist members as well as guests staying in certain club access rooms have access to the Regency Club on the 35th floor. Interestingly enough, Globalists and other club access guests had different room keycards differentiating them from regular keycards.

Unfortunately at the time of our stay, the Regency Club was not an option for Globalist breakfast as it usually is at most other Hyatt Regencies, but it was open throughout the day as a nice place to lounge or work. Various snacks and drink options were available for self-service.

Various seating options in the Regency Club

There were a variety of seating options and a few amenities for guests working in the lounge. In the evening, there were light hors d’oeuvre and alcoholic beverages on offer.

Light snacks at the Chicago Regency Club
Espresso and coffee options at the Chicago Regency Club
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The lounge was rarely busy when we popped in for a quick coffee or snack in-between activities and served as a nice refuge from the hustle and bustle of Chicago.

Beverages at the Chicago Regency Club
More seating at the back of the Regency Club
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Other Amenities
During our stay, I found the gym to be well stocked with many treadmills, ellipticals, exercise bikes, and a sizeable resistance-machine and dumbbell weights area. Water and towels were available for free. Access was 24/7 with your room keycard.

The public areas of the hotel had plenty of seating and tables presumably for business travelers and conference-goers trying to get some work done. There were plenty of power outsets for charging devices as needed.

One of several open seating areas for working and hanging out

Near the front desk, there are hotel online check-in kiosks as well as a computer for printing airline boarding passes. A bag check desk is available on the mezzanine level of the lobby right next to the check-in desk. Reportedly there are laundry services on-site however we did not use this service during our stay.

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Booking
At the time of our stay, the cash price for our originally booked standard 1-King room was around $299 per night, before taxes and fees. The cash price seems to fluctuate up and down between upper $100s and about $350 per night depending on season and events happening in Chicago.

The hotel is currently a category 3 Hyatt at the time of this post, meaning the points pricing varies between 9000 points/night during off-peak dates, 12000 points/night standard dates, and 15000 points/night during peak dates. This may be a good play for a points stay or Hyatt Category 1-4 certificates if visiting during the peak season.

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Hotel Website
https://www.hyatt.com/en-US/hotel/illinois/hyatt-regency-chicago/chirc

Chase Sapphire Preferred Credit Card
Hyatt is a valuable hotel transfer partner of the Chase Sapphire Preferred credit card. The Chase Sapphire Preferred is a powerful entry-level travel card for U.S.-based travelers looking for some basic travel protections, including trip cancellation/interruption insurance, primary auto rental collision damage protection, and no foreign-transaction fees.

Chase Sapphire Preferred, photo by Chase Bank.
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Additionally, travelers can earn Chase Ultimate Rewards points that can be redeemed at an elevated 1.25% rate for travel through the Chase travel portal, used for statement credits, or transferred to hotel or airline partner programs like Hyatt for potentially outsized value.

For more information, you can check out the Chase website here. At this time Chase is offering a 60,000 Ultimate Rewards points sign-up bonus if you are approved for the card and meet the minimum spending requirements. If you are interested in applying for this card and want to support this blog, you can do so through this REFERRAL LINK. Thank you in advance!

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Flight Review: Air Canada Business Class | CRJ-900 | Toronto to Atlanta (YYZ-ATL)

Atlanta, Georgia — The cherry on top of our Tokyo trip was a successful bid upgrade to business class on our final leg home from Toronto to our Atlanta hub. While business class on regional jets are not particularly luxurious by any means, it was a comfortable way to end a journey. More information about Air Canada’s Bid Upgrade process later in the post.

This flight was the final part of a 4-leg journey; you can view associated reviews below:
ATL to YYZ in business class
YYZ to Tokyo NRT in premium economy
Tokyo NRT to YYZ in premium economy
– Our accommodations at the Hilton Tokyo

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Date Flown: 2023 April 22
Departure/Arrival Time: 19:15 EST – 21:29 EST
Flight Time: 2h 35m
Aircraft Type: Bombardier CRJ-900
Fare Class: Business (bid upgrade from Economy)
Elite Status: Aeroplan 25k (via my Chase Aeroplan credit card)

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Flight Overview
This flight was operated by Air Canada’s regional subsidiary Air Canada Jazz on a Bombardier CRJ-900, flight number AC8957. This version of the CRJ-900 has 12 business class seats in 1-2 configuration and 64 economy seats in 2-2 configuration.

The paired seats in either cabin are great for couples traveling together. You can view SeatGuru’s seating map here.

The crew was courteous and efficient. Announcements were made in both French and English which is customary for Air Canada flights.

Air Canada CRJ-900 variant, photo by FlightAware user FlyGuyKGRR.
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Seat Overview
Business class seats on Air Canada’s CRJ-900s have an advertised pitch of 37 inches and width of 21 inches which made for a roomy flight. For comparison, the economy seats have a reported pitch of 31 inches and width of 17 inches.

Business Class 2-1 seat arrangement on CRJ-900 variant, photo by aerocorner.com

This particular CRJ-900 must have been one of Air Canada’s older aircraft as the seats did not have seat-back in-flight entertainment (IFE) screens and the leather appeared more worn then our outbound CRJ-900 flight. Nevertheless, the seats were comfortable for our short ~2 hour flight.

Older seats on this Air Canada CRJ-900
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Aside from the IFE-less seat backs, there were also no power plugs at the seats like on newer Air Canada CRJ-900 variants. While this was not a problem for us having topped off our electronic devices at one of Toronto’s Maple Leaf Lounges (see review here), it may present an issue for some travelers.

Leg room was plentiful on the other hand. The aisle-side table deploys from the left armrest while the window-side is mirrored. The fold-out tray table was sturdy enough to get some laptop work done but too small to have both a laptop and drink on it at the same time.

The middle armrest between the two seats have some space for drinks instead. It is wide enough to prevent one from bumping elbows constantly with your neighbor unlike the economy seats.

Lackluster seatbacks on an older CRJ-900. Legroom is spacious though. The author in this picture is 5’7″ (170cm) tall.
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Meal Service
Business class passengers received a pre-departure water bottle to start. There were no physical menus on this short flight but a digital one was available on the Air Canada app. A roasted chicken dish and vegetarian ravioli were on offer for dinner, accompanied by a salad and brownie.

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Dinner service started approximately 30 minutes after we reached our cruising altitude. Flight attendants came by with a selection of wines, beers, and soft drinks as well as salted almonds to start.

Roast chicken and potatoes for dinner.

Both my partner and I opted for the chicken dish which was filling and comforting. The chicken was a little on the dry side but helped out by the creamy leek sauce. A nice salad and warm brownie rounded out the meal. I went with white wine to accompany my chicken while my partner went for a Coke.

Economy class on this flight was limited to just a drink and snack service.

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How We Booked and Got Upgraded
This itinerary (ATL-YYZ-NRT roundtrip) was originally booked around September 2022 on a mixed cabin ticket for $1250.14 per person after taxes and fees. This particular leg of the itinerary was originally economy class however I bid on an upgrade though Air Canada’s Bid Upgrade process, which allows you to bid cash or points for upgrades. If your upgrade clears, you will be charged (or your points deducted) at the time of upgrade.

As I was flush with Air Canada Aeroplan points partially due to my spend on the Chase Aeroplan card (see below) and coming off a celebratory trip, I decided to splurge a little and bid approximately 37,000 points each which cleared about 48 hours prior to the flight.

To learn more about Air Canada’s Bid Upgrade process, visit Air Canada’s official webpage here.

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Chase Aeroplan Credit Card
At the time of this flight, I held Aeroplan 25K elite status with Air Canada, which was obtained by way of my Chase Aeroplan credit card. The Aeroplan card is an interesting offering for US-based customers who are interested in flying the Canadian flag-carrier.

Chase Aeroplan Card, photo by Chase Bank

Among various benefits, it offers potentially up to 2 years of entry level Aeroplan 25K elite status with a spend pathway to maintain status or reach the next level, first bag free on Air Canada flights and no foreign transaction fees.

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At the time of this post there is public offer for 50,000 points after a certain amount of spend (though historically there have been offers up to 100,000 for more spend). Based on The Points Guy’s valuation of Aeroplan points, this bonus could potentially be worth $750 in Air Canada award flights. If you are interested in this credit card and want to learn more, you can visit the official application page here.

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Lounge Review: Air Canada Maple Leaf Lounge | Toronto YYZ | Terminal 1 Transborder

Quiet spot for U.S.-bound Air Canada travelers.

Toronto, Ontario, Canada — On our return trip from Tokyo back to the U.S., we had an opportunity to experience Air Canada’s Maple Leaf Lounge (MLL) in Toronto YYZ’s transborder section of Terminal 1. I had two MLL one-time passes afforded to me as part of my Aeroplan 25K elite status with Air Canada, and with no other planned trips transiting through Canada this year, needed to use them before they expired.

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Location: Toronto Pearson International Airport (YYZ), Terminal 1 Transborder Level 4
Hours: Monday-Friday 04:15 – 20:30, Saturday-Sunday 04:30 – 20:30
Access: Includes but not limited to Air Canada/Star Alliance business class passengers, Aeroplan Super Elite/75K/50K, Star Alliance Gold, MLL passes (for full access rules, see here).
Notables: One of two lounges available to Terminal 1 transborder passengers (the other being the less exclusive Plaza Premium lounge). Shower facilities available at this lounge.
Note: Hours and access rules current as of time of posting

Air Canada Maple Leaf Lounge Toronto Terminal 1 Transborder, one of three seating areas
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Lounge Access
Passengers may gain access to Air Canada Maple Leaf Lounges through several avenues, some easier than others.
— The most straight forward way is to fly business class aboard an Air Canada or Star Alliance partner operated flight.
— Similarly, one may gain access if flying Premium Rouge class aboard Air Canada’s Rouge subsidiary.

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— Lounge access is also granted to Air Canada Aeroplan Super Elites, 75K, and 50K members flying on same-day Air Canada or Star Alliance partner flights.
— 35K and 25K members may select one-time MLL passes as part of their yearly perks (as I did).
— Star Alliance Gold members may access MLLs on same-day Air Canada or Star Alliance flights.

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— Holders of certain premium Air Canada credit cards may also access MLLs. Holding an Air Canada premium credit card may be the easiest way to access an MLL for those not traveling business class or holding Aeroplan elite status.
— Lastly, Maple Leaf Lounge club members may also access the lounges when flying Air Canada or Star Alliance partner flights. Note sales of MLL Club memberships has been suspended for some time now.

For more detailed information about MLL access rules, see Air Canada’s website here.

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Seating
There are three seating areas in this particular MLL. Upon entering the lounge, there are two essentially identical areas on either side of the check-in desk with various seating options including armchairs and dining tables.

Air Canada Maple Leaf Lounge Toronto Terminal 1 Transborder, general seating area
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Off to the left side of the lounge past the general seating, there is a business area with cubicles that provide a little more privacy. There were a few people making calls and working in this section when we arrived.

Air Canada Maple Leaf Lounge Toronto Terminal 1 Transborder, business center cubicles
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Food and Drink
Lounge access grants complimentary food and drink, including a limited selection of alcoholic beverages. Both hot and cold food options were being offered at the time of our visit.

Air Canada Maple Leaf Lounge Toronto Terminal 1 Transborder, nacho salad bar
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Air Canada Maple Leaf Lounge Toronto Terminal 1 Transborder, chicken fried rice and sliders
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Air Canada Maple Leaf Lounge Toronto Terminal 1 Transborder, various hot dishes

Coffee and espresso drinks were available through the multiple Lavazza espresso machines. Various tea bags were also available next to the coffee machines.

A selection of white and red wines, beer on tap, and spirits were also left out for self-service. Soft drinks and water bottles were also available in the mini-fridges below the counters.

Air Canada Maple Leaf Lounge Toronto Terminal 1 Transborder, beverage offerings.
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Amenities
In addition to the food and drink, the lounge also offered a printer/copier in the business center with instructions to connect wirelessly for anyone doing work on the fly.

Air Canada Maple Leaf Lounge Toronto Terminal 1 Transborder, business center amenities
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One particularly nice touch with this the lounge is the availability of two shower facilities, a godsend after transoceanic/transcontinental flights. Users need to check availability with the front desk and put their name on a list to be called when their shower is ready.

The water got hot, the pressure was great, and plenty of clean towels were available. It was incredibly nice to refresh after our long flight from Tokyo.

Air Canada Maple Leaf Lounge Toronto Terminal 1 Transborder, shower facilities
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Air Canada Maple Leaf Lounge Toronto Terminal 1 Transborder, shower facilities
Air Canada Maple Leaf Lounge Toronto Terminal 1 Transborder, shower facilities
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Rounding out the lounge were screens located near the entrance as well as the bathrooms with upcoming departures. The staff intermittently announced various boardings but seemed inconsistent. Best to keep an eye out for your own flight.

Summary
The Terminal 1 Transborder Maple Leaf Lounge is relatively no-frills but absolutely a nice thing to have if transiting through Toronto to the U.S. Having a hot shower available after a long trans-Pacific flight is game-changing and the relatively plentiful food and drink options were nice to have. We will not hesitate to swing by here again if our future travels take us through Toronto.

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Chase Aeroplan Credit Card
I held Air Canada Aeroplan 25K elite status at the time of this flight by holding the U.S. Chase Aeroplan credit card, granting me two one-time-use Maple Leaf Lounge passes per year. This card represents an interesting proposition for U.S.-based Aeroplan customers who may be flying the Canadian flag-carrier frequently.

It is possible to enjoy almost two years of entry-level 25K elite status as part of this card’s benefits as well as a spend pathway to higher status. Additionally, the card’s benefits also include first bag free on Air Canada flights and no foreign transaction fees.

Chase Aeroplan Card, photo by Chase Bank
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At the time of this post there is public offer for 50,000 points after a certain amount of spend (though historically there have been offers up to 100,000 for more spend). Based on The Points Guy’s valuation of Aeroplan points, this bonus could potentially be worth $750 in Air Canada award flights. If you are interested in this credit card and want to learn more, you can visit the official application page here.

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Flight Review: Air Canada Premium Economy | 787-9 Dreamliner | Tokyo Narita to Toronto (NRT-YYZ)

Toronto, Ontario, Canada — On our way back from Tokyo, we were blessed with an upgrade to Air Canada’s premium economy class. Originally this leg was booked in economy class, and luckily our eUpgrade requests cleared the evening before our flight home, making our return leg from our Tokyo adventure that much sweeter. More information on Air Canada’s Aeroplan program and eUpgrade system in a bit.

This flight was part of a 4-leg journey; you can view associated reviews below:
ATL to YYZ in business class
YYZ to Tokyo NRT in premium economy
YYZ to ATL return leg in business class
– Our accommodations at the Hilton Tokyo

Date Flown: 2023 April 22
Departure/Arrival Time: 1655 JST – 1605 EDT
Flight Time: 12h 10m
Aircraft Type: Boeing 787-9 Dreamliner
Fare Class: Premium Economy (eUpgraded from economy class)
Elite Status: Aeroplan 25k (via my Chase Aeroplan credit card)

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Flight Overview
This flight was operated by an Air Canada Boeing 787-9 Dreamliner, flight number AC10, nonstop from Tokyo Narita to Toronto Pearson International taking just over 12 hours.

Air Canada 787-9 Dreamliner flight number AC10, our chariot back to North America
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Air Canada Dreamliners have 30 lie-flat “Signature Class” business class seats in 1-2-1 arrangement, 21 premium economy seats in 2-3-2 arrangement, and 247 economy seats arranged in 3-3-3 arrangement.

We occupied premium economy seats 14J and 14K on the right side of this particular flight. The paired seats in the premium economy cabin are great for couples traveling together.

Service was efficient and the crew was courteous, no complaints from us.

AC Dreamliner 787-9 Seat Map, photo by AirlinesFleet.com
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Air Canada flights between North America and Japan have crew fluent in English, French, and Japanese. This is particularly notable because all announcements were made in each language and it can some time to make mid-flight announcements in all three languages.

If you are a light sleeper, I strongly recommend a good pair of noise-cancelling headphones or earplugs.

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Seat Overview
The premium economy seat on the Air Canada Dreamliner has an advertised 19 inches of width and 38 inches of pitch which is fairly typical for this class across many airlines.

For comparison, the regular economy seats are 18 inches wide with an average 30 inches of pitch (more for the exit rows and bulkhead seats).

AC 787-9 Premium Economy seats, photo by Air Canada
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The premium economy seats have more space between them due to the armrests/drink holder and in-seat tray tables, making them feel especially more spacious than the economy seats since you are less likely to bump elbows with your neighbor. They feel very much similar to a lot of US-domestic first class seats for comparison.

Armrest between seats with plenty of room to spread out
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The premium economy seats have their tray-tables stowed away in the armrests. The tables are hinged in the center in case you want to fold it in half, making it easier to get into and out of your seat with the table still deployed.

Sturdy table capable of folding in half if needed
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The in-flight entertainment (IFE) system was perfectly adequate with a good selection of movies and TV shows in multiple languages.

The touchscreen was responsive, and you have the option of using the detachable remote below the screen which also has controls for the reading light as well as the flight attendant call button.

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Below the IFE screen are the expected headphone socket and a powered USB-A slot for charging small electronics. Next to the screen is the obligatory coat hook. Between the seats under the seat-back pocket are dual universal power sockets.

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Amenity Kit
Premium economy passengers on this flight each received an amenity kit containing disposable toothbrush/toothpaste, long black socks, earplugs, and an eye-mask. The bag itself is actually fairly large, roughly the size of a reusable grocery bag.

Air Canada Premium Economy amenity kit
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Meal Service
Shortly after departure, the crew started the drink service which was accompanied by various snacks and started taking orders for dinner. The menu was available physically as well as in the Air Canada app.

Air Canada Tokyo Narita to Toronto premium economy menu
Pre-dinner drinks and snacks
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I opted for the hamburger steak served with mashed potatoes and mixed vegetables. My partner went with the saute’d chicken breast served with white rice and broccoli.

A salad, warm bread roll and cheesecake dessert rounded out the meal. Both were pretty good and served on proper dishware with metal cutlery.

Hamburger steak option
Chicken, broccoli and rice option
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I believe at some point about halfway across the Pacific, the crew came around with another round of drinks and snacks but I had apparently slept through this service (shout-out to the comfortable seats!).

Roughly an hour and half before landing in Toronto, the flight crew came around with breakfast. My partner and I both opted for the breakfast noodles served alongside a fruit salad and bread roll, all of which were a nice pick-me-up after my decent 5-6 hour sleep.

Unfortunately I cannot recall exactly what the sweet option was, but I want to say it was an oatmeal/yogurt based dish.

Breakfast noodles and fruit pre-landing (apologies for the poor quality)
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Lavatory
The premium economy passengers have access to two lavatories situated between the business and premium economy cabins. They were stocked with Vitruvi-branded products and kept very clean throughout the flight.

These lavatories have a window and great view, making them feel especially more spacious. The décor is tastefully centered around Air Canada’s maple leaf motif.

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How We Booked
This itinerary (ATL-YYZ-NRT roundtrip) was originally booked around September 2022 on a mixed cabin ticket; economy for the first leg (which was eUpgraded to business class, review here) and premium economy for the second leg (review here), and originally economy on this return leg for just over $1250 per person including taxes and fees.

At that time, the economy ticket was selling for around $900 roundtrip, and we personally decided the extra comfort on a 13+hr flight over to Tokyo was worth the extra cost (especially since this was a celebratory trip).

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Air Canada Aeroplan’s eUpgrade System
Air Canada’s frequent flyer program Aeroplan has a relatively unique upgrade mechanism that grants Aeroplan members a certain number of “eUpgrade” credits based on the member’s elite level. These credits may be applied towards eligible Air Canada flights and puts that member on a list for potential upgrades.

The exact number of credits needed depends on the route and cabin desired; more popular routes and higher class cabins require more credits. If your upgrade request clears (within a certain amount of time prior to and up until the flight), the credits are deducted from your Aeroplan account. If you are not granted an upgrade, the credits are refunded to you to be used on a future flight.

It should be noted that eUpgrade credits do not rollover to the next year so you should use them up within the year they are issued if possible. For more information about Air Canada Aeroplan’s eUpgrade system, see here.

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Chase Aeroplan Credit Card
I held Air Canada Aeroplan 25K elite status at the time of this flight by holding the U.S. Chase Aeroplan credit card. This card represents an interesting proposition for U.S.-based Aeroplan customers who may be flying the Canadian flag-carrier frequently.

It is possible to enjoy almost two years of entry-level 25K elite status as part of this card’s benefits as well as a spend pathway to higher status. Additionally, the card’s benefits also include first bag free on Air Canada flights and no foreign transaction fees.

Chase Aeroplan Card, photo by Chase Bank
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At the time of this post there is public offer for 50,000 points after a certain amount of spend (though historically there have been offers up to 100,000 for more spend). Based on The Points Guy’s valuation of Aeroplan points, this bonus could potentially be worth $750 in Air Canada award flights. If you are interested in this credit card and want to learn more, you can visit the official application page here.

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Hotel Review: Hilton Tokyo | Premium King

A solid Hilton elevated by Japanese hospitality.

Tokyo, Japan — Our first trip to Tokyo about five years ago was on a shoestring budget, and we stayed at a smaller business hotel at that time. It suited our needs but was definitely tight for two travelers, looking back on it. This time around I wanted to stay closer to the action in a much nicer place to celebrate our anniversary as well as my birthday.

Hilton Tokyo front desk, photo by Hilton Tokyo
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Through a combination of Hilton credit card award nights, hotel points, and my Hilton Honors Diamond status, we were able to leverage a fantastic stay at the Hilton Tokyo for this celebration trip complete with 2-category upgrade. More later on how we booked this stay.

Hilton Tokyo Marble Lounge, one of several dining options on-site, photo by Hilton Tokyo
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Dates Stayed: 2023 April 16-22 (6 nights)
Room Type: Premium King (2-category upgrade from originally booked Standard King)
Elite Status: Hilton Diamond
Notables: Convenient to Tokyo’s Shinjuku area with direct access to other tourist areas by subway/train, directly on Airport Limousine Bus route making for easy transfers, excellent Hilton Honors elite recognition including lounge access for Diamond members

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Location
The Hilton Tokyo is located in western Tokyo, about a 10-15 minute walk from Shinjuku Station. Shinjuku Station is the world’s busiest transit hub according to the Guinness Book of World Records (!!), making this hotel a prime base for exploring Tokyo and connecting to the rest of Japan.

Additionally, the hotel sits directly atop an entrance to both Nishi-Shinjuku Station (Marunouchi line) and Tochomae Station (Oedo line) giving us other options for subway and local trains. The Airport Limousine Bus stops directly at the hotel’s front door, and there are local bus stops along the road in front as well.

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Room Overview
We originally booked a Standard King award room for this trip, but due to my Hilton Honors Diamond status we were upgraded two categories to a Premium King room at check-in (the middle tier being Deluxe). It also probably helped that the hotel staff knew I was celebrating a recent birthday based on a comment our Hilton booking agent made on our reservation. This was the nicest non-suite King room type on the property.

Hilton Tokyo King Bed
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One nice touch by the hotel staff was a small birthday treat waiting for us as we entered the room. The box contained two slices of banana nut loaf cake from the cafe-bakery downstairs and was accompanied by a tin of Hilton house tea blend and a birthday card. It is the attention to small details like this that really elevates a property above its peers.

Some small gestures by the Hilton Tokyo staff
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Upon entering the room, you are greeted by a very spacious (especially by East Asian hotel standards) and impeccably clean room with a white and dark wood theme I’ve come to associate with the subtle elegance of modern Japanese interior design. Traditional sliding shoji panels replace the expected window blinds, letting you know exactly which country you are visiting.

Hilton Tokyo shoji panels
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There is copious storage space for clothing and luggage in the form of lacquered wood drawers and closet along one side of the room. There is a safe in the closet. Nightstands on either side of the comfy king bed house power outlets with USB slots as well as their own individual light controls.

There was a glass desk with plenty of space for laptops, snacks, drinks, and other goodies from our days out on the town. A comfortable armchair and ottoman in the corner rounded out the room. Of note, there are room slippers and yukatas (Japanese-style robes) for you to wear in your room if you want, located in the drawer next to the entrance.

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During our stay, if we did not want room service on a given day, we could place the “Do Not Disturb” sign on our door, and room service would skip our room that day. Otherwise, they seemed to be coming every day to tidy up the room, replace our towels, and provide some bottled water (a small but appreciated Hilton Honors perk).

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Bathroom Overview
What really sets the Premium rooms apart from the Standard and Deluxe rooms at the Hilton Tokyo (aside from size) is the bathroom. In addition to being very roomy, there is a separate shower and Japanese-style soaking tub. Many Japanese people like to shower separately before entering the bath and this set-up emulated that custom. The soaking tub ended up being a luxurious godsend for my body after a long day of adventuring.

Premium room separate shower and soaking tub.

Crabtree & Evelyn bath and toiletry products were provided, including dental kits and a haircomb. There was a hairdryer provided that my partner seemed to like enough to look-up its brand. The bidet toilet, a standard for most Japanese restrooms, was particularly nice since it had a heated seat. The toilet also had an amusing little feature where it would make a courtesy flushing sound to mask any unpleasant real ones haha.

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Breakfast
There is a breakfast buffet Marble Lounge in the hotel lobby from 6:30AM to 10:30AM and costs about $40-45 USD a person. Hilton Diamond members may take their complimentary breakfast here or in the Executive Lounge upstairs. If you’ve never had breakfast at a large East Asian hotel, you’re in a for a treat. The spread is quite impressive in the morning, there is something for everyone, and it puts the vast majority of US hotel breakfast buffets to shame. I will let the pictures do the talking here.

Marble Lounge Noodle Bar
Various Japanese pickles and other side dishes to enjoy with rice and soup. Very typical Japanese breakfast fare.
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Rice congee (porridge) and miso soup station.
Made to order eggs at the egg station. The chef here makes a decent omelet.
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Oatmeal station and various fresh fruit/veggie smoothies.
Fresh fruit and pastry spread.
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Cold cereal and granola station.
Various fruit juices, fruit-infused water options, and milk options.
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Coffee machines with various espresso-based options.
Settled on a little bit of everything. A lot of typical Japanese breakfast fare here.

It was truly difficult to capture the scale of the breakfast buffet offerings at the Marble Lounge. There is a bit of a morning rush right at opening with many people grabbing breakfast before checking-out or starting their day on Tokyo early, but the staff was extremely efficient with seating. Hot coffee and tea were offered immediately upon us reaching our table. The food quality was good and the offerings diverse enough that it was possible to have something new each day if one desired.

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Executive Lounge
All Hilton Diamond members and some guests staying in certain rooms have access to the Executive Lounge on one of the upper floors of the hotel which is open for breakfast and left open throughout the day until approximately 9PM for those that just want to pop in for a quick snack/drink or sit down and get some work done.

Hilton Tokyo Executive Lounge (with a view of Mount Fuji on clear days), photo by Hilton Tokyo

Those with Executive Lounge access may choose to have breakfast here instead of downstairs at the Marble Lounge restaurant. The Executive Lounge breakfast selection is a little smaller than that offered downstairs, but it is significantly quieter and more relaxing. My partner and I had the majority of our breakfasts here to avoid the hustle and bustle of the downstairs restaurant.

Western breakfast offerings in the Executive Lounge
More typical Japanese breakfast offerings in the Executive Lounge (with a great view!)
Made to order eggs benedict in the Executive Lounge
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Outside of breakfast hours, the lounge is a nice quiet space to work or relax in with various snacks and beverages, including beer and coffee, on offer throughout the day. In the early evening, there is little reception with more substantial snacks and hors d’oeuvres (basically enough to be a light dinner) and a variety of drinks including wine and liquors. There was a Japanese plum wine (umeshu) offered one evening that I really enjoyed and hope to find locally.

A few of the evening reception offerings with an umeshu (Japanese plum wine) that was delicious.
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Other Dining Options
In addition to the Marble Lounge restaurant and the Executive Lounge discussed above, the Hilton Tokyo is host to a multitude of other restaurants for many palates. For more details about each restaurant, you can visit the Hilton Tokyo dining website here.

Dynasty is a Chinese-inspired restaurant that offers Peking duck and variations on traditional dim sum dishes. Junisoh is a traditional Japanese restaurant specializing in sushi, teppanyaki grill, and kaiseki cuisine.

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For Western fare, there’s Metropolitan Grill with the standard burgers and steaks, but it also plays host to afternoon dessert bar that seemed very popular during our stay. St. George’s Bar is an English pub venue for beer, mixed drinks, and live music. If you want to sit down for a drink before heading out on the town, Zatta is a cocktail lounge that also has live music and light bites.

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Amenities
As one of the flagship Shinjuku hotels, the Hilton Tokyo hosts a very diverse mix of clientele and has many amenities on-site to support them all. There is a concierge desk right next to the main lobby entrance. They were incredibly helpful with making our Aiport Limousine bus reservation for our departure day. They are able to assist with tasks that require a Japanese translator such as making restaurant reservations ahead of time by phone.

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There are various banquet spaces for weddings and meetings that may be booked ahead of time. Additional there is a business center for any business travelers needing print service or computer access. Additionally, there a well-stocked gym and swimming pool on-site. If desired, there were massage services offered as well adjacent to the fitness center.

On the fourth floor, there is an outdoor terrace hosting two tennis courts for when the weather is nice. My partner and I unfortunately did not partake in any of these as we spent most of our time out in the city.

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Airport Limousine Bus
I wanted to comment about the Airport Limousine Bus service somewhere in this post – it is, in my opinion, a heavily underrated option for getting from Tokyo Narita and Tokyo Haneda Airports to central Tokyo. There is a published list of stops from each airport and the Hilton Tokyo is one of them, making airport transfer directly to the hotel a breeze.

Airport Limousine Bus, photo by Klook Travel
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I plan to make a dedicated post about this service at some point in the future, but for now just know it is a viable and significantly more efficient (and probably cheaper) option for getting to this hotel versus navigating the trains and subways. For more information about the Tokyo Airport Limousine Service, you can check out their website here.

We booked our tickets through the third-party Klook Travel website and were able to get a bundled discount alongside tickets for other Tokyo attractions. If you’re interested in booking the Airport Limousine Bus service through Klook, you can receive a $5 USD promotion code off your first booking by using this affiliate link, thank you in advance: Klook Travel.

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How We Booked and Got Upgraded
We originally booked a Standard King room with the help of two free night certificates earned from my American Express Hilton co-branded credit cards (more on that below) and approximately 275,000 Hilton Honors points. The going cash rate for a Standard King at that time was about $350 per night. If weigh the free nights and total points evenly, we got just slightly more than 0.5 cents per Hilton point, which is fair. If we exclude the two free nights, we actually got about 0.7 cents per point which is pretty good. Either way you calculate it, we essentially got this stay for free as a result of normal credit card spending.

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I hold top-tier Hilton Diamond status as a result of having an American Express Hilton Aspire card which likely contributed to our room upgrade from King Standard to King Premium (bypassing the mid-tier King Deluxe). Additionally, our Hilton booking agent left a comment to the hotel staff that we were celebrating a birthday as well as an anniversary which also likely played a factor. If we do our value calculations with this 2-tier upgrade, we actually got somewhere between 0.7-0.9 cents per points, a screaming deal.

See the end of this post for more information about how you can earn and leverage Hilton status for your own stays by way of co-branded American Express credit cards.

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Final Thoughts
We had an incredible and comfortable stay to the point of wanting to return to this specific hotel on our future trips to Tokyo. The hotel was clean and conveniently located, and the staff were professional, friendly, and helpful. This is the standard against which other Hilton hotels should be measured and we will be coming back.

Hotel Website
https://www.hilton.com/en/hotels/tyohitw-hilton-tokyo/

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American Express Hilton Credit Cards
For US-based readers, American Express offers a whole suite of co-branded Hilton credit cards, from the no-fee Hilton Honors card offering Silver status all the way up to the top-tier Aspire premium card offering Diamond status.

Hilton Honors Card
Hilton Honors Surpass Card
Hilton Honors Aspire Card
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If you are interested in signing up for one of these co-branded Hilton cards to jumpstart your status with Hilton, enrich your Hilton stays, and leverage it for future hotel stays like the one in this post, you can read more about each card and apply through the following affiliate link: American Express Hilton Honors cards. We receive a small referral bonus if you use our link, thank you in advance!

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Flight Review: Air Canada Premium Economy | 787-9 Dreamliner | Toronto to Tokyo Narita (YYZ-NRT)

Off to the Land of the Rising Sun aboard a Canadian Dreamliner.

Tokyo, Japan — My partner and I recently had the chance to sample Air Canada’s transoceanic Dreamliner premium economy product on our way to Tokyo. The step up in space and service makes this a comfortable way to cross the Pacific if you can score a good price.

This flight was second part of a 4-leg journey; you can view associated reviews below:
ATL to YYZ in business class
Tokyo NRT to YYZ in premium economy
YYZ to ATL return in business class
– Our accommodations at the Hilton Tokyo

Date Flown: 2023 April 15
Departure/Arrival Time: 1303 EDT (originally 1305) – 1514 JST (originally 1500)
Flight Time: 13h 17m (originally 13h 05m)
Aircraft Type: Boeing 787-9 Dreamliner
Fare Class: Premium Economy (booked with cash)
Elite Status: Aeroplan 25k (via my Chase Aeroplan credit card)

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Flight Overview
This was actually my first time aboard a Boeing Dreamliner variant, adding to the excitement of returning to Japan. This flight was operated aboard an Air Canada 787-9, flight number AC009, nonstop from Toronto YYZ to Tokyo Narita NRT, taking a bit over 13 hours to cross over the Pacific.

Air Canada Boeing 787-9 Dreamliner, photo by Air Canada
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Air Canada’s Dreamliner variant has 30 lie-flat “Signature Class” business, 21 premium economy, and 247 economy seats which are arranged in 1-2-1, 2-3-2, and 3-3-3 configurations, respectively. My partner and I occupied premium economy seats 14A and 14C on the left side of this particular flight. The paired seats in the premium economy cabin are great for couples traveling together. The flight crew was courteous, and the service was efficient, no complaints from us.

AC Dreamliner 787-9 Seat Map, photo by AirlinesFleet.com

Being a Tokyo-bound Air Canada flight, the crew was fluent in English, French, and Japanese, and all announcements were made in each language. As it takes some time to make mid-flight announcements in all three languages, the announcements can drag on a bit and can get annoying mid-flight if you are trying to sleep. I strongly recommend a good pair of noise-cancelling headphones or earplugs if you are a light-sleeper.

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Seat Overview
The premium economy seat on the Air Canada Dreamliner has an advertised 19 inches of width and 38 inches of pitch. For comparison, the regular economy seats are 18 inches wide with an average 30 inches of pitch (more for the exit rows and bulkhead seats).

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Additionally, the premium economy seats also have more space between them due to the armrests/drink holder and in-seat tray tables, making them feel a lot more spacious than the extra inch of width would suggest.

AC 787-9 Dreamliner Premium Economy armrests make for a roomy ride.

For those riding in the front, the business class seats have a roomy 21 inches of width and a whopping 80 inches of pitch given their lie-flat nature.

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The in-flight entertainment (IFE) system was perfectly adequate with a good selection of old and new movies and TV shows in multiple languages. The touchscreen was responsive, and you have the option of using the detachable remote below the screen which also has controls for the reading light.

One thing that was amusing to me was the option to dim your IFE screen for sleep and display a message on it for the flight attendant to wake you for drinks and/or meals. Not sure if the crew actually abides by it, but it was a nice touch.

AC Dreamliner 787-9 Premium Economy IFE screen
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Below the IFE screen are the expected headphone socket and a powered USB-A slot for charging your small electronics. Next to the screen is the obligatory coat hook. Between the seats under the seat-back pocket is a dual universal power socket if you need to power larger devices.

AC Dreamliner 787-9 Premium Economy seatback. The passenger is 5’7″ (170cm) tall for reference.

The premium economy seats have their tray-tables stowed away in the armrests. The tables are hinged in the center in case you want to fold it in half to get in and out of your seat with the table still deployed. The armrests between seats have a tiny space cut into the side that was the perfect size to store my earbud case and USB charging cable.

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Amenity Kit
Premium economy passengers on this flight each received an amenity kit containing disposable toothbrush/toothpaste, long black socks, earplugs, and an eye-mask. The bag itself is actually fairly large (think reusable shopping bag size).

Initially I was a little confused by Air Canada’s bag choice as they do not scream premium at all, but the bags ended up being useful in Japan when we went shopping. In retrospect, these are a more practical choice than the expected small toiletry-bag sized kits.

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Meal Service
We received bottled water as soon as boarding was complete to start things off (unclear if economy class received any pre-departure drinks). Shortly after take-off, the crew came around to pass out snacks and more drinks.

As we neared our cruising altitude around half an hour later, they came back around with hot towels to freshen yourself up with before dinner (glad to see some airlines still doing this!) and started taking meal orders.

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Physical menus were handed out and also available on Air Canada’s app. Menus were available in English, French, and Japanese.

Dinner service in premium economy started with a nice spinach and lettuce salad, nothing too special but refreshing nonetheless. A vinaigrette dressing was served alongside in a small bottle.

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The main course options were a yuzu salmon with rice or roasted chicken breast with potatoes. I opted for the salmon (and my partner the chicken). Both were nice, warm and flavorful though my salmon needed a little salt and pepper to match my tastes.

Air Canada Premium Economy Yuzu Salmon and Rice
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Air Canada Premium Economy Roast Chicken and Potatoes

I was slightly disappointed with the rice served with my fish as it was a bit overdone along the edged and therefore a little dry. My partner seemed to enjoy her meal and finished most of it off. The meal was rounded out by a warm bread roll served with butter and a nice cappuccino cheesecake.

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About 2/3 of the way over the Pacific, a mid-flight meal consisting of a tuna salad wrap and Biscoff cookie was served alongside another drink service which was great timing as I was feeling a bit peckish after my marathon of movies and intermittent naps.

AC 787-9 Premium Economy mid-flight snack

Unfortunately, the remainder of the flight was a bit turbulent, so the pre-landing breakfast service was suspended. My partner and I were saddened by this development as we were both excited to try the breakfast noodles.

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Lavatory
Premium economy passengers had access to two lavatories, one of each side of the aircraft, in between the premium economy and the business class cabins. They were stocked with Vitruvi-branded products. The crew did a great job of keeping them clean throughout the flight.

The lavatories were tastefully decorated with maple leaves as expected of the Canadian flag-carrier. One neat thing on these Dreamliners is the lavatory between the premium economy and business cabins have a view!

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How We Booked
This itinerary (ATL-YYZ-NRT roundtrip) was originally booked around September 2022 on a mixed cabin ticket, economy for the first leg (see that review here) and premium economy for this second leg, and economy on the return legs for $1250.14 per person after taxes and fees.

At that time, the economy ticket was selling for around $900 roundtrip, and we personally decided the extra comfort on a 13+hr flight was worth the extra cost (especially since this was a celebratory trip).

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Chase Aeroplan Credit Card
At the time of this flight, I held Aeroplan 25K elite status with Air Canada, which was obtained by way of my Chase Aeroplan credit card. The Aeroplan card is an interesting offering for US-based customers who are interested in flying the Canadian flag-carrier.

Chase Aeroplan Card, photo by Chase Bank

Among various benefits, it offers potentially up to 2 years of entry level Aeroplan 25K elite status with a spend pathway to maintain status or reach the next level, first bag free on Air Canada flights and no foreign transaction fees.

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At the time of this post there is public offer for 50,000 points after a certain amount of spend (though historically there have been offers up to 100,000 for more spend). Based on The Points Guy’s valuation of Aeroplan points, this bonus could potentially be worth $750 in Air Canada award flights. If you are interested in this credit card and want to learn more, you can visit the official application page here.

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Flight Review: Air Canada Business Class | CRJ-900 | Atlanta to Toronto (ATL-YYZ)

Decent business class offering for a short-haul international route.

Toronto, Canada — My partner and I were on our way to Tokyo by way of Toronto partially as a birthday/anniversary trip and partially as a re-do of a COVID-ruined 2021 trip. After pricing everything out at the time of booking, it was significantly cheaper to take Air Canada from our Atlanta hub to Tokyo with a short layover at Toronto Pearson International than taking a direct flight (like 50+% cheaper).

Having never flown Air Canada, I was not sure what to expect going into the flight, but things started off on a good note when we were upgraded from our original economy ticket to business class about 72 hours before the flight by way of Air Canada’s eUpgrade system (more on that later).

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This flight was the first part of a 4-leg journey; you can view associated reviews below:
YYZ to Tokyo NRT in premium economy
Tokyo NRT to YYZ in premium economy
YYZ to ATL return in business class
– Our accommodations at the Hilton Tokyo

Date Flown: 2023 April 15
Departure/Arrival Time: 0555 EDT (originally 0600) – 0827 EDT (originally 0815)
Flight Time: 2h 32m (originally 2h 15m)
Aircraft Type: Bombardier CRJ-900
Fare Class: Business (eUpgraded from Economy)
Elite Status: Aeroplan 25k (via my Chase Aeroplan credit card)

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Flight Overview
This flight was operated on a Bombardier CRJ-900LR by Air Canada Jazz, the regional subsidiary of Air Canada, flight number AC8948. This version features 12 business class seats in 1-2 configuration and 64 economy seats in 2-2 configuration. This is particularly great for couples in any cabin who can take advantage of the paired seating or families of four in economy who can sit together across an entire row. You can view SeatGuru’s seating map here.

Air Canada CRJ-900, photo by airlinesfleet.com
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The crew was friendly and efficient. It is notable that many of Air Canada’s crew are bilingual like this one, providing service in both fluent English and French in order to serve the French Canadian population centered particularly around Quebec. It was refreshing to the ears after spending many hours on domestic American carriers.

Catching the sunrise en route to Toronto Pearson
Catching the sunrise enroute to Toronto Pearson
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Seat Overview
On this flight, we occupied seats 3D and 3F in the business class cabin. The seat has an advertised pitch of 37 inches and width of 21 inches. For comparison, economy seats have a reported pitch of 31 inches and width of 17 inches (a full 6 inches closer to the seat in front of you and 4 inches skinnier).

Additionally, the paired business class seat have a wider armrest able to accommodate two drinks between them, ensuring less elbow-bumpage with your seatmate and further adding to the roominess on our ride across the border.

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Most seats on this particular CRJ variant have an IFE screen built into the seat in front (the bulkhead seats have their IFE screens mounted on the bulkhead). On this flight, the IFE system was not in-use which I didn’t mind personally since I spent most of it napping to make up for the early-start.

To the left and right of the screen is a USB-A socket and a 100V outlet, respectively, which is handy for charging phones and larger electronic devices at the same time. Additionally, the business class seats have a foot-rest that folds down from under the seat in front which made for a comfy ride when your seat is reclined.

This particular AC CRJ-900 had IFE built into the seats
This particular AC CRJ-900 had IFE built into the seats
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The aisle-side seat tray table deploys from the left-side armrest (this is mirrored for the window-side seat). It is relatively compact so you may have trouble fitting a laptop and a drink on it at the same time, but it was sturdy enough. The seatback pockets had the standard emergency procedures brochure and air-sickness bags.

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Meal Service
Business class passengers received a pre-departure water bottle to start. There were no physical menus on this short flight but a digital one was available on the Air Canada app. The official offerings for business class breakfast were either an omelet/sausage plate or French toast, but the sweet option was subbed with pancakes this flight (much to my partner’s dismay).

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Despite the swap, it was hard to complain about a hot meal and it was still nice overall. The economy breakfast option, for comparison, was a complimentary drink service plus a buy-onboard snack box for those with deeper pockets.

Our cabin attendant took orders shortly after reaching 10,000 ft., and breakfast was served promptly after reaching cruising altitude. It came out hot on one tray with real silverware and ceramic dishware (yay, no more COVID-era plasticware).

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The savory option was a solid pick – very filling and tasty. The omelet needed a bit of pepper but was not overdone. The chicken sausage and potatoes were as expected (hard to mess that up), and the overall meal was accented by the well-seasoned red pepper relish and cottage cheese. A warm croissant roll, fresh fruit and strawberry yogurt rounded everything out. I opted for coffee; my partner went for the OJ.

My partner got the sweet option. It was as expected; the pancake I sampled was definitely a pancake. Definitely for those with a sweet tooth. The berry compote was a nice tart addition. Overall a solid meal service for a North American carrier despite the short flight time, well done.

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How We Booked and Got Upgraded
This itinerary (ATL-YYZ-NRT roundtrip) was originally booked around September 2022 on a mixed cabin ticket (Economy ATL-YYZ and Premium Economy YYZ-NRT) for $1250.14 per person after taxes and fees.

Air Canada Aeroplan elites receive a certain number of “eUpgrade” credits annually, based on their level of status, that can be applied towards flight upgrades. Applying eUpgrade credits towards an upgrade does not always guarantee an upgrade, but they put your name on the list for consideration based on availability, number of elites on that particular route, those elites’ statuses, etc. You can learn more about the Aeroplan program and the eUpgrade process here.

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At the time of this post, I hold Aeroplan 25K elite status by holding a Chase Aeroplan credit card (a benefit for the first two years of card membership). It was through this eUpgrade process that my partner and I were cleared up to business class on this particular flight. It was a nice way to start a fantastic trip back to Japan.

Chase Aeroplan Credit Card
The Chase Aeroplan credit card is an interesting offering for US-based customers who are interested in flying the Canadian flag-carrier. Among various benefits, it offers potentially up to 2 years of entry level Aeroplan 25K elite status with a spend pathway to maintain status or reach the next level, first bag free on Air Canada flights and no foreign transaction fees.

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At the time I applied there was a sign-up bonus of 70,000 Aeroplan points, but at the time of this post there is public offer for up to 100,000 points after a certain amount of spend. Based on The Points Guy’s valuation of Aeroplan points, this bonus could potentially be worth $1500 in Air Canada spending. If you are interested in this credit card and want to learn more, you can visit the official application page here.

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Hotel Review: Holiday Inn Express Seoul Hongdae | Standard Queen

Good value in the heart of Seoul’s art and culture scene.

Seoul, South Korea — This trip represented a return to leisure travel for me and my partner after planned and failed trips to Japan and Korea in 2020 and 2021, respectively, due to the COVID-19 pandemic. I was sitting on an excess of refunded airline flight credits as well as hotel points there were burning a hole in my wallet, and I was itching for adventure as the world started re-opening.

As this would be our second trip to Seoul, we opted to stay slightly further away from the more touristy sites near Seoul Station/Myeongdong and settled on the relatively new Holiday Inn Express (HIEx) Seoul Hongdae (completed in 2018), which is nestled on top of Hongik University Station and adjacent to Hongdae’s shopping street.

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Dates stayed: 2022 September 18-24 (6 nights)
Room type: 1 Queen Standard Award (upgraded to Standard corner room)
Elite status: IHG Platinum Elite
Notables: Easy access to airports and main subway lines. Free breakfast included with all stays (not just elites).

Location

The hotel’s location on top of Hongik University Station allows for easy direct access to Incheon International Airport, Gimpo International Airport, and Seoul Station by way of the AREX rail line. Additionally, you can also access Seoul Subway Line 2 and the Gyeongui-Jungang Line through this station.

The Hongdae area (named for Hongik University) is a young and hip part of town mostly inhabited by university students and tourists (both domestic and international). The main shopping street is bordered on both sides by a variety of smaller boutique shops all the way up to brand names with various cafes and restaurants thrown into the mix. If you are craving something, you can probably find it here.

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The evenings are particularly lively when the bars and restaurants open for dinner, the street food vendors open their stands and the street performers come out to do their thing. During our time here we enjoyed some comedy routines and K-pop dance covers while wandering around the main street and small alleyways.

It is worth mentioning that this area of Seoul has less of a night-time club scene (compared to Itaewon for example) as it is mostly bars and restaurants and things mostly wind down just after midnight.

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Hongdae Shopping Street
View of Hongdae Shopping Street at dusk, September 2022.

The Room

We booked a 1-Queen Standard Award room on points (more on that later) and received a small upgrade to a nicer 1-Queen corner room, by virtue of my IHG Platinum Elite status, which had more windows for natural light and a view of the Hongdae shopping street. The room was relatively spacious for an East Asian hotel room which tend to be much smaller than most US hotel rooms and it was a comfortable stay for the two of us. I suspect any more than two people might become a little tight.

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The room was very clean, and there are two buttons at the entryway for “Do Not Disturb” and “Make Up Room” (i.e. clean room request”). If you do not click the button for room services, the staff will not clean your room or bring towels.

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A few small quirks about the room – only one nightstand had an outlet so if your partner on the other side of the bed needs to charge something, you need to run a long cable across. Additionally, the bathroom did not have an outlet for charging my electric shaver (but did have a hairdryer). The bathroom door doubles as the shower stall door which is great for space saving but a little awkward if someone is showering and the other person is using the toilet.

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Dining

HIEx Hongdae offers free breakfast to all guests and it is easily one of the best Holiday Inn Express breakfasts I’ve ever experienced in the world, possibly top 3 of all budget hotel chains ever. There is not a US domestic HIEx that can match this. Breakfast is included in your room fare and you are given paper vouchers for up to two people for each day.

Breakfast is available 6:30-9:30AM every day in the lobby and space is very nice and comfortable. There are both hot and cold Western and Korean options to include a rice noodle station, Western continental fare (eggs, sausage/bacon, yogurts, cereals), Korean breakfast fare (rice, kimchi, soups), at least 3-4 bread/toast/pastries options, 3 different coffee roasts at the espresso/coffee machines, 2-3 different fruit juices. Most of the options are fixed with a few of them rotating each day.

If it means anything to you, my partner has mentioned to me that she would come back and stay here for the breakfast alone next time we’re in Seoul.

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Amenities

There is a gym on-site with a few treadmills, a stairclimber and a few free weights. Nothing really to write home about. The laundry facility is very nice and did a good job with the midweek load of clothes we ran through. Detergent and fabric softener sheets are available in the vending machine in the room and there is a coin machine should you need to break large bills – both the washers and dryer require 4000 KRW each to run a load. We did not use any conference rooms or business facilities during this trip.

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How we booked and final thoughts

This 6-night stay was booked directly through IHG for a total of 76,000 IHG Rewards points at the time of booking. This worked out to about 0.7 cents per point after accounting for the 4th-night free benefit availed to IHG credit card holders (a net positive if we value IHG points for approximately 0.5 cpp). I hold IHG Platinum Elite status by way of my Chase IHG Premier Card.

Among the various HIEx’s that I’ve stayed in so far, there is not a single US domestic HIEx I can think of that can hold a candle to the Seoul Hongdae location. We would not hesitate to stay here again next our travels bring us to Seoul.

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Hotel website https://www.ihg.com/holidayinnexpress/hotels/us/en/seoul/seohg/hoteldetail

Chase IHG Premier Credit Card
Interested in complimentary IHG Platinum Elite status, a card-anniversary free night award, 4th-night free on award bookings, and a potentially lucrative sign-up bonus to help fund future IHG stays? Follow this link to learn more: IHG Premier Card. If you apply and are approved via that link, we receive referral bonus which helps support future blog posts. We thank you in advance!

Chase IHG Premier Card, photo by Chase Bank.
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